Event will fire whenever a recipient scans a thanks.io QR Code on your mailer.
{
"event_type": "order_item.status_update",
"event_id": "c4e1aa40-516a-11f0-94e9-4b4494619f64",
"data": {
"order_item.id": 2668661,
"order_item.scans": 4,
"order_item.failure": null,
"recipient.name": "John Doe",
"recipient.company": null,
"recipient.address": "123 Fake St",
"recipient.address2": null,
"recipient.city": "Any Town",
"recipient.province": "NY",
"recipient.postal_code": "12345",
"recipient.country": "US",
"recipient.email": null,
"recipient.phone": null,
"recipient.custom_1": "Example Custom 1",
"recipient.custom_2": "Example Custom 2",
"recipient.custom_3": "Example Custom 3",
"recipient.custom_4": "Example Custom 4",
"order.id": 42398,
"order.status": "Fulfilled",
"order_item.delivery_date": "2025-06-05",
"order_item.current_status": "Processing",
"qrcode.url": "https://www.google.com"
},
"timestamp": 1750817946,
"date_time": "2025-06-25 02:19:06"
}
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